职位名称： 资深招生顾问

工作类型： 全职

部门： 招生部

主要职责：

• 通过电子邮件、电话及面对面会议及时回复咨询，与潜在申请者建立良好联系。

• 作为潜在学生及其家庭的主要联系人，全面介绍学校的课程、价值观及招生标准。

• 提供个性化咨询，评估学生是否适合，指导学生完成申请流程。

• 审核和处理学生申请，确保文件的准确性和完整性。

• 提供及时的后续服务，确保申请者获得顺畅且积极的招生体验。

• 跟踪学生进展，与家长保持紧密沟通，及时解决问题，建立信任，增强关系，促进家长推荐。

• 与招生团队合作，优化工作流程，提升服务质量。

• 与市场团队协作，制作有吸引力的宣传材料，包括宣传册、网站内容及社交媒体活动。

• 代表学校参加教育展会、学校访问及国际招生活动。

任职要求：

• 本科及以上学历，专业不限。

• 1–3年招生、招生管理或客户服务相关经验。

• 精通中英文。

• 具备卓越的人际交往与沟通能力，能够与多元化的家庭及合作伙伴建立联系。

• 以客户为中心，热衷于提供卓越的服务体验。

优先条件：

• 具备国际学生招募经验者优先。

• 熟悉新加坡本地教育环境者优先。

有意者请投递简历：admin@uwing.edu.sg

Job Title: Senior Admissions Consultant

Job Type: Full-time

Department: Admissions

The Senior Admissions Consultant will be responsible for driving the student recruitment process, helping to attract and enroll students. This position requires a deep understanding of the admissions process, excellent communication skills in both English and Mandarin, and the ability to engage effectively with prospective students and families. You will manage inquiries, guide families through the application process, and provide expert advice to ensure a seamless and positive experience for all applicants.

Key Responsibilities:

• Respond promptly to inquiries via email, phone, and in-person meetings, fostering strong connections with potential applicants.

• Act as the primary contact for prospective students and families, providing comprehensive information on school programs, values, and admissions criteria.

• Conduct personalized consultations to assess student fit, guide families through the application process, and address their unique needs.

• Review and process student applications, ensuring accuracy and completeness of documentation.

• Provide timely follow-ups to ensure a smooth and positive admissions experience for applicants.

• Monitor students' progress, maintain close communication with parents to address concerns, build trust, and enhance relationships to encourage parent referrals.

• Collaborate with the admissions team to streamline workflows and enhance service quality.

• Partner with the marketing team to create compelling promotional materials, including brochures, website content, and social media campaigns.

• Represent the school at education fairs, school visits, and international recruitment events.

Qualifications:

• A degree or diploma in Education, Business Administration, Communications, or a related field, or equivalent work experience.

• 1–3 years of experience in admissions, enrollment management, or customer service.

• Fluent in both English and Mandarin.

• Strong interpersonal and communication skills to connect with diverse families and partners.

• A customer-centric mindset with a passion for delivering outstanding service.

Preferred Attributes:

• Experience in international student recruitment.

• Knowledge of the local education landscape in Singapore.