职位亮点

。积极的工作环境

。良好的薪酬待遇

职位描述：

。提供专业的客户支持

。始终保持对客户积极、善解人意和专业的态度

。出席并及时沟通客户的需求和查询

。管理所有来电和电子邮件

。行政职责，包括销售点流程

。收集客户满意度和对客户服务的反馈，以持续改进

。提供有关运营效率和客户服务流程的反馈

。在管理层/分行经理要求或指派时承担任何其他临时职责

工作资格：

。流利的英语和普通华语的语言（需要和客户沟通）

。良好而精确的沟通技巧

。以客户服务为导向，热衷于为客户服务

。有美容和水疗行业经验者优先

。能够保持冷静，善于处理棘手的客户

。必须精通计算机，例如微软Office

工作地点：新加坡各分店

如过有认识的或自己本身对这份工做有兴趣，欢迎您们与我联系谢谢。

Job Highlights

. positive work environment

. good salary

job description:

. Provide professional customer support

. Maintain a positive, empathetic and professional attitude towards customers at all times

. Attend and promptly communicate customer needs and inquiries

. Manage all incoming calls and emails

. Administrative duties, including point of sale processes

. Gather customer satisfaction and feedback on customer service for continuous improvement

. Provide feedback on operational efficiency and customer service processes

. Undertake any other ad hoc duties when requested or assigned by management/branch manager

Qualifications:

. Fluent in English and ordinary Chinese (need to communicate with customers)

. Good and precise communication skills

. Customer service oriented and passionate about serving customers

. Experience in the beauty and spa industry is a plus

. Ability to remain calm and adept at handling difficult clients

. Must be computer savvy, such as Microsoft Office

Work Location: Various branches in Singapore

If you know someone or you are interested in this job, please contact me. Thank you.